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Ghost tour operators in cities across the country are pushing back against national chains which have set up shop in their respective communities and, they say, use underhanded business tactics and cause confusion among consumers. Explaining the situation to a Texas television station, Jeanine Plumer, who operates one such walkabout in the city of Austin, lamented that the national franchises frequently operate under names that are maddeningly similar to established local tours. Indicating that she has experienced this phenomenon first hand, her account was echoed by many of her colleagues throughout the country. "I'll get phone calls from people confusing my company with theirs," lamented Gin Keel, who operates out of Galveston, Texas.
More on this story at the Coast to Coast AM website.